Shipping policy
Shipping policy
In an effort to minimze waste and excess inventory, our products are made to order. All orders are processed within 3-7 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Thalassas uses the United States Postal Service for shipping. Please allow 10-14 days from the time of order to delivery.
Domestic Shipping Rates and Estimates
We offer $4.99 flat rate shipping to the United States. Orders over $150.00 USD ship free.
International Shipping Rates and Estimates
| Europe | $4.39 |
| EFTA States | $9.99 |
| Canada | $6.29 |
| Australia / New Zealand | $7.19 |
| Japan | $4.39 |
| Brazil | $4.50 |
| Worldwide | $8.99 |
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at support@thalassas.com with your name and order number, and we will look into it for you.